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Measurement is Meaning

We help behavioral health professionals turn data into direction. More than 1,000 organizations across 46 states and Washington D.C. have adopted the DLA-20 — from individual agencies to entire state systems.  With 14 states implementing it statewide, the DLA-20 has become the standard behavioral health providers trust.  

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DLA-20: Beyond the Diagnosis

Symptoms only tell part of the story. Understanding the full picture means looking beyond the diagnosis — to how behavioral health conditions affect daily life.  A functional assessment gives staff a deeper, more complete picture of the whole person — one that drives real change.  The DLA-20 makes it possible.

📋Actionable Treatment Planning

Translate assessment data directly into individualized, evidence-based treatment goals that staff can act on immediately.

📈Meaningful Outcome Tracking

Capture real change over time — not just symptom reduction, but genuine functional improvement in clients' daily lives.

💡Clear Evidence for Payors

Generate the standardized, quantifiable data that payors and regulators need to validate your organization's impact.

🏛️Compliance Ready

Designed to support compliance with measurement-based care standards and requirements.

Our Experience By the Numbers

States Implemented
46
States Implemented
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14
Statewide Implementations
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1000
Organizations Implemented

Why DLA-20 Insights?

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We're proud partners with the National Council for Mental Wellbeing.

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As co-authors of the DLA-20, we bring unmatched expertise to every training — delivering practical, outcome focused instruction for teams across your organization.

 

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Built to support your organization's compliance with measurement-based care standards and requirements from day one.

 

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Driven by a commitment to meaningful client outcomes and elevating organizational performance across your entire system.  

Implementation Consulting

We guide organizations through every stage of DLA-20 implementation — smoothly, strategically, and with confidence.

Training & Education

Our flagship training programs equip frontline staff, clinicians, supervisors, and administrators with the skills to implement the DLA-20 accurately and consistently. 

 

Data Utilization & Reporting

Collecting data is only the beginning. We help your organization translate DLA-20 results into actionable insights that strengthen decision-making and demonstrate impact.

 

Quality Assurance & Fidelity Review

Consistent use of the DLA-20 is critical to generating reliable outcome data.  We help your organization maintain fidelity so your data always tells the true story.

 

Ongoing Technical Assistance

Measurement-based care standards are always evolving. We provide ongoing technical assistance and consultation to keep your organization prepared and continuously improving. 

 

Ready? Let's get started!

Partner with DLA-20 Insights and put the power of measurement-based care to work for your organization.

 

 

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A Functional Assessment Tool Built for Health

The DLA-20 (Daily Living Activities-20) is a standardized functional assessment tool that captures the real-world impact of behavioral health conditions — including mental health and substance use disorders- on an individual's ability to perform essential daily activities. 

The DLA-20 transforms the clinical insight into quantifiable data that tells the story of your client's progress, your team's effectiveness, and your organization's impact.

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Meet Our Team

DLA-20 Insights was built by practitioners who have spent their careers in behavioral health — training clinicians, leading organizations, and advancing the tools that make measurement meaningful. Our team brings the expertise to meet you where you are and the commitment to help you go further.

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Annie Jensen, LCSW
Co-Founder
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Willa Presmanes, MS
Co-Founder
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Jenny Ganaway, LCSW
DLA-20 Insights Consultant

Your Work is Making a Difference.  Let's Show It. 

Partner with DLA-20 Insights and put the power of measurement-based care to work for your organization.

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